Terms and Conditions
Terms & Conditions Of Trading
The customer to whom this is addressed will be known as the 'Buyer'.
The 'Seller' Means Beedoo Ltd trading as Auto Door Trader, registered in England and Wales with Company Number 9019132.
Any product supplied will be known as the 'Goods'.
Any service performed or carried out by this company or its agents will be known as the 'Service'.
These terms and conditions apply to all “goods “ & “services” supplied by this company and no variation will be accepted unless confirmed in writing and authorised by a director.
'Order' means the contract between the Seller and Buyer for the sale and purchase of Goods in accordance with these terms and conditions.
A reference to writing or written includes Emails or letters.
PRICESThe price payable for the Goods is as set out on the Sellers website at the time that the order is placed, plus any charges for insurance and carriage.
The price will be charged at the rate prevailing on the receipt of the order from the buyer and/or prices attaining to written quotations, provided they are within the acceptance period. The price lists issued in writing by the Seller are for guidance only and will not be held as binding.
Occasionally, an error may occur and goods may be incorrectly priced, in which circumstances the Seller will not be obliged to supply the Goods at the incorrect price, but will inform the Buyer of the correct valid price to enable the Buyer to re-order.
The “buyer” should confirm the price with “the company" in writing. Prices are subject to change without notice.
All prices quoted are at standard rate and subject to individual discounts as per our “Discount Structure”.
Where items do not have a price advertised the 'buyer' is advised to contact us prior to proceeding with the order to confirm the costs. For any orders placed which include items that are a zero value the 'seller' will notify the 'buyer' and any additional costs must be paid before goods are dispatched.
All online orders can be paid by online via a payment gateway or equivalent
Orders can also be completed via telephone using a credit card or by BAC’s transfer or cheque.
Bank Details for BAC's Payments
The Buyer can contact us to ask for details
Payment by pro-forma invoice will be required before any goods are released. The Seller must receive payment for the whole of the price of the Goods ordered and any applicable charges for packaging, insurance and delivery before the order can be accepted unless the Seller has agreed otherwise in writing.
Account holders: "The Company" customers with 30 day pre-approved credit account should order directly through the parts department. Orders for account customers need to be ordered direct from the company stores, not through the online shop.
All account invoices are to be paid within the 30 day period unless otherwise agreed and authorised by a director. The Seller may revoke credit if the Buyer fails to make payment when due.
Late Payment: If payment is not made when due and not as per our terms and conditions, we understand and will exercise our statutory rights to interest under The Late Payment of Commercial Debts (Interest) Act 1998. Interest of 8% above Barclays Bank’s base rate will be charged on overdue accounts.
VAT is chargeable on all invoices raised and will be levied at the current rate at time of invoice.
CLAIMS: All claims for non-receipt of goods, loss, shortfall or poor work finish, should be notified to “the company" in writing within 7 days. Any claim for non-consequential loss will not be accepted as a result of any late deliveries or failure of any of our products.
All our units carry serial numbers and security seals. Should either be missing or tampered with, then no claim will be accepted for that item.
DELIVERYThe Goods will remain with the Seller until such time as all the Goods are ready for dispatch and paid for in full.
In the unlikely event that the Buyer has not received all the Goods within 48 hours of the expected date of delivery, the Buyer must contact the Seller immediately.
The Seller will endeavour to deliver the Goods in accordance with the Order within the stated delivery time. In the event that the Seller does not make the Goods available to the Buyer within 30 days of the Order, the Seller will have the option of cancelling the Order by notifying the Buyer accordingly prior to delivery.
Before placing the Order, please refer to the delivery options set out in the Seller's website to ensure they can deliver to the Buyers address. As an alternative, if the Buyer prefers, they can arrange to collect any items purchased from the registered address and all arrangements must be confirmed with the Seller.
Next day guaranteed delivery is available on orders placed before 12:00. After this, it will be sent out for the next available working day. Some restrictions may apply. Please contact us if you have any questions regarding the expected delivery of an item.
Please note our premium services are not available to all destinations. Where a premium service is not available to the chosen delivery address, it will be sent on a standard delivery. Please contact us for more information on restrictions to our premium delivery service.
We ship worldwide and the costs for delivery vary from country to country, so please contact us if your country isn't available in the options on check out or you require a cost for delivering your order as there may be additional charges if the incorrect shipping costs are selected.
While the Seller endeavours to hold sufficient stock to meet all orders, if the Seller has insufficient stock to supply or deliver the Goods ordered and paid for by the Buyer, the Seller may, at its discretion, supply or deliver a substituted product or refund to the Buyer the price paid for such Goods as soon as possible.
Colours and finishes may vary slightly as is dependant on products supplied by manufacturers.
RETURNS AND REFUNDS
We want you to be happy with your purchase but if for some reason you are unhappy with the items you have purchased then you can return these to us within 30 days, without any handling charge and we will either replace them or issue a refund.
All refunds are subject to a 25% restocking charge and any refund will be issued once the Seller has received and checked the goods.
All items must be returned in their original condition and packaging and be in a re-saleable condition.
In the unlikely event of the Order being supplied incomplete or Goods arriving damaged in transit, the Buyer must notify the Seller immediately.
Where a part is suspected to be faulty this should be notified to the Seller immediately and all parts returned for full inspection, any replacement and /or refund will be issued upon the Seller receiving the faulty item. Any replacements and/ or refunds will be subject to the warranty period as listed with the part purchased.
All refunds and warranty are subject to satisfactory evidence that person(s) appointed to carry out the installation of the Goods is/are qualified to BS:EN16005 standard.
The Seller is unable to accept the return of any non-standard special product(s) that have been supplied correctly in accordance with the Buyer's instructions.
Refunds will be issued via the same method of payment used to place the order.
If you do need to return any item or be issued with a refund then please contact us.
LIABILITYThe Seller shall have no liability to pay any money to the Buyer by way of compensation, should there be a problem with the Goods, other than any refund the Seller makes under these Terms and Conditions. The Sellers liability to the Buyer shall not in any event include losses related to any business of the Buyer, such as loss of profits or business interruption; neither will the Seller be responsible to the Buyer for any other loss which is not a foreseeable consequence of the Seller being in breach of these Terms and Conditions or its legal duties. The Seller's total liability to the Buyer in respect of all other losses arising under or in connection with this agreement shall not exceed the price of the order.
Goods are intended for use in the UK only and the Seller cannot confirm that the Goods comply with any other laws, regulations or other standards applicable outside the UK. All Goods are sold in accordance with the Manufacturers specifications and are subject to qualifications, representations or instructions contained in the documentation associated with the Goods.
Please note; Supply only is subject to satisfactory evidence that person(s) appointed to carry out the installation of the above is/are qualified to BS:EN16005 standard. If this is not possible, we can provide a Supply & Install price
The Seller will not be responsible to the Buyer or, in the event that the Buyer is undertaking work for another person, to any other person, for the use or installation of any Goods by the Buyer. Accordingly, if the Buyer is a trade customer, the Buyer hereby agrees to hold the Seller harmless and indemnify the Seller against any liability associated with, any claim or allegation that the Seller is responsible for any failings in the installation or use of Goods that the Seller supplies.
By purchasing from the Seller the Buyer assumes full liability for the consequences of its actions and acknowledges that the Buyer is obliged to report any misuse or abuse of the Sellers' products and/or services.
Please also note the pictures are for display purposes only and the item received may vary from the one advertised
TERMINATIONThe Seller may suspend further supply or delivery, stop any Goods in transit or terminate the contract by notice in writing to the Buyer. If the Buyer is in breach of an obligation hereunder or the Buyer becomes unable to pay its debts when they fall due or proceedings are commenced by or against the Buyer alleging bankruptcy or insolvency.
Upon termination, the Buyer's indebtedness to the Seller becomes immediately due and payable and the Seller shall be under no further obligation to supply goods.
GENERALBy purchasing from the Seller, the Buyer acknowledges that it is aware of all health and safety requirements pertaining to the products and their application.
The Seller reserves the right to cancel the Order if the Seller reasonably believes the Buyer is not legally entitled to order certain goods. In the event that the Buyer places an Order for age-restricted Goods, such as solvents and knives, the Buyer confirms that they are over the age of 18 and that delivery will be accepted by a person over the age of 18.
This contract and any dispute or claim arising out of or in connection with it shall be governed by and interpreted in accordance with English Law, the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.
A person who is not a party to the contract shall not have any rights under or in connection with it.
COPYRIGHTDrawings, photographs, part numbers, layout and style are all considered the property of the Seller. Reproduction in whole or in part, is strictly prohibited without prior written permission of the Seller. Quantities and measurements are approximate. All trademarks are acknowledged. Exact products may vary from those shown.
The following guarantee's applies to all products & services:
New Parts : Full 12 months guarantee from date of our invoice.
Repaired Parts : 6 months guarantee from date of invoice.
Used parts come with no guarantee and are usually on a supply and fit basis.
All our repaired units carry serial numbers and security seals. Should either be missing or tampered with, the guarantee will then be void.
The “risk” passes to the “buyer” on delivery and adequate insurance must be provided to cover the “goods”.
The ownership of any goods supplied by “the company" only passes to the “buyer” when payment in full has been received.
Full title and ownership therefore remains with “the company" and we reserve the right to collect and/or remove any goods, which remain un-paid after 90 days.
“The company" shall be released from its obligations under a contract in the event of any cause beyond the reasonable control of either party. This shall include but not without limitation, war, riots, industrial action, break down of any machinery, acts of god etc, which prohibit the completion or continuation of said contract.
All transactions and contracts accepted are governed by English Law. All notices by either party shall be sent by registered or recorded delivery.